ZNICRM is a CRM that offers a variety of features, including lead management, marketing automation, invoicing, helpdesk & ticketing, and employee tracking. Some of the important features are: Capture Leads From Any Source: You can capture leads from any source, such as your website, social media, or email marketing campaigns. Send regular offers & followup to leads via Email, SMS & WhatsApp: You can send regular offers and follow up with leads via email, SMS, and WhatsApp. Close Sales & Analyse: You can manage all your deals in one place, track your sales performance, and get insights into your sales pipeline. Manage your contacts like a boss: You can manage your contacts with ease, add custom fields, and create groups. Send invoices to your customers in a jiffy: You can create and send invoices to your customers quickly and easily. Better support helps to retain customers & let them self resolve their issues: You can provide better support to your customers by offering a helpdesk and ticketing system. Automate your marketing & run campaigns without human intervention: You can automate your marketing campaigns and save time and money. Create custom forms as per your requirement and attach to the customer's profile: You can create custom forms to collect information from your customers and attach them to their profiles. Get the data as you want and require: You can generate reports and get the data you need in the format you want. Always have your sales pipeline on your fingertips: You can access your sales pipeline from anywhere, at any time. Create custom proposals for your customers and send them as a PDF attachment: You can create custom proposals for your customers and send them as PDF attachments. ZNICRM is a great CRM for businesses of all sizes. It is easy to use, affordable, and offers a wide range of features. Overall, ZNICRM is a good CRM option for businesses that are looking for a comprehensive and affordable solution. It offers a wide range of features, including lead management, marketing automation, invoicing, helpdesk & ticketing, and employee tracking. It is also easy to use and affordable.