Monday CRM, product of monday.com , is a sales-focused Customer Relationship Management software offering a suite of tools for managing leads, deals, contacts, and activities without coding. It features artificial intelligence, email integration, automated processes, and a mobile app to improve sales processes and organization. The software includes CRM features for enhancing efficiency and streamlining workflows like task automation, centralized customer communication, and data organization. Users can sync their Gmail or Outlook for email tracking and notifications, and use AI-assisted email composition and bulk email capabilities. Activity logging for interactions related to leads or contacts is also included. Monday CRM provides performance tracking tools, including customizable dashboards for deal progress, sales figures, and team performance. Sales forecasting tools for setting deal values and close probabilities are available, along with detailed reports for tracking forecasted versus actual sales. Users can manage team quotas, track wins, set goals, import existing leads, contacts, and accounts, receive alerts for duplicate data, and capture leads through various integrations or manual input. The mobile app allows access to CRM features like call logging, activity tracking, and contact management. The software eliminates manual tasks with automation capabilities and supports over 100 application integrations like Aircall for call management, DocuSign for document signing and tracking, and PandaDoc for document creation and tracking.