Perch Insights is the first AI-powered platform built specifically for contact centers to lower customer acquisition costs (CAC), increase conversion rates, and boost sales. By integrating data from CRMs, dialers, marketing channels, and more, Perch uses advanced Gen AI to uncover root causes of performance issues and identify revenue-driving opportunities across the customer journey. With real-time alerts and AI driven analysis, Perch empowers CX leaders to make smarter decisions faster—turning complex data into clear, measurable outcomes.