Kandbe

Kandbe
软件
软件描述
Managed IT knowledge base with auto-updating support guides included out of the box, packaged in a super clear and clutter-free UI for end users.
官方网站
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www.kandbe.com
什么是 Kandbe?
Managed IT knowledge base with auto-updating support guides included out of the box. All packaged in a super clear and clutter-free UI for your end users. Save time, cut IT support costs, and deploy your help center in minutes. Most knowledge base software is just an empty document editor, expecting IT teams to write every support guide from scratch. Software vendors' own help guides can be messy, complicated, and full of unnecessary info and distractions, making it hard for a non-technical person to find clear step by step instructions. Kandbe is different. We provide a fully managed knowledge base with clear, professionally written help guides included, helping IT teams reduce workload, close tickets faster, and improve user support — without writing a single article. Kandbe support articles are automatically kept up to date, ensuring your employees always have correct instructions to follow, even when software interfaces change. Kandbe uses a combination of automated monitoring and manual review by our team of IT professionals to ensure information accuracy. Kandbe requires minimal setup and can be deployed in minutes, without requiring any login for end-users. Your IT helpdesk team can easily find specific KB articles and send direct links to users, or deploy the whole help center for self-service.