Qwary

软件描述

Qwary 是一个全渠道平台,帮助您以精美专业的调查问卷收集反馈,并衡量净推荐值(NPS)、客户满意度(CSAT)和客户努力度(CES)。

什么是 Qwary?

Qwary is an omnichannel platform that helps you capture feedback and measure NPS, CSAT, and CES with beautifully designed, professional surveys. With Qwary, you can close the gap between what your customers want and what you provide with actionable business insights. The end-to-end platform makes it easier than ever to collect valuable feedback from your customers and engage them with interactive and innovative surveys. With the interactive survey design, you can build trust and make your customers actually feel heard. (“Your feedback is important to us. No, really! We’re not just saying that!”) Qwary also gives you 100+ language options, so you can compose your survey in one language and translate your survey to your customer’s language choice with a click of a button. Unlike other survey providers, Qwary is a complete platform that helps you exceed customer expectations, every time. (“11/10. Fantastic service and they even picked up that sorbet I like.”) You can ask targeted questions, create a tailored customer experience strategy, and drive loyalty simultaneously with surveys that emphasize your focus on customer care. Using asynchronous video forms, you can talk directly to your audience and collect more meaningful feedback. Plus, Qwary’s Whitelabel surveys are beautifully designed, so you can represent your brand at every step of the customer journey. Forget everything you know about basic rating scales or yes/no surveys. With Qwary, you can build unlimited surveys with unlimited questions. So, you won’t just get more responses—you’ll collect better responses with built-in sentiment and intent analysis, advanced branching, and conditional logic. Qwary lets you unlock even more ways to capture customer feedback with website survey forms, text and email surveys, Facebook Messenger surveys, and more!