EasyCall Phone Call Center
软件描述
通过电话即时提供语音客户支持。EasyCall是一款简单 yet 先进的呼叫中心软件,您的客户只需点击呼叫组件即可拨打电话联系您,无需电话号码(网页到网页通话)。
官方网站
访问软件的官方网站了解更多信息
easycall.io
什么是 EasyCall Phone Call Center?
Did you know that customer calls have an average 30%-50% conversion rate? EasyCall is the easiest, fastest and most affordable way to create a call center- for customer support, sales or any other objective. Your customers will now be able to call you with just a single click. No need for a phone number You can use EasyCall's advanced web based solution to allow customers to call without the need to pay for a phone number. Remove customer's fear of international call fees with this web to web solution. Connect multiple phone numbers & devices Connect your different devices to receive push notifications whenever you are not logged in to the dashboard, to never miss a call. Coming soon: connect multiple phone numbers to receive calls as a regular phone call. Why do I need a call center? As a business owner, you probably already understand the importance of customer service. 86% of customers would pay up to 25% more in order to get a better customer service experience. Provide instant voice support with EasyCall, your customers will love you for it, and spend more in your store. EasyCall's revolutionary call widget will allow customers to call you without heaving to type in your phone number, switch to different apps, and most importantly, without interrupting the purchase flow. International calls Since EasyCall is a web based solution, customers can now call you from everywhere in the globe, without worrying about unwanted charges and fees. Features Free international calls Connect multiple devices and phone numbers Operating hours Voicemail Call recoding Control widget design Click to call Advanced call analytics & reporting Callbacks Visual IVR Roles - agents and managers Screen sharing Remote control Video calls Call transcripts Capture customer emails/phone numbers Customer satisfaction surveys (NPS) Live chat