Text App is an AI-first customer service platform that brings live chat, helpdesk ticketing, AI chatbots, and automation tools together in one intuitive workspace.. Built for speed, scalability, and customer satisfaction, it helps organizations deliver consistent, personalized support across channels while reducing manual workload and operational costs. The platform’s context-aware AI engine, Text Intelligence, automates replies, triages tickets, and continuously learns from conversations to boost resolution times and team efficiency. Designed to be cloud-native and implementation-light, Text App works across web, mobile, Messenger, WhatsApp, and ecommerce platforms like Shopify — without code or technical overhead. Ideal for companies that want to scale without complexity, it includes everything from onboarding to reporting, out of the box. Try the full platform free for 14 days before committing.

AI-powered live chat: Real-time engagement with smart reply suggestions and conversion tools. Conversational AI and AI agents: Use a simple workflow to create an AI agent in minutes. Help desk and ticketing automation: Auto-assign, prioritize, and resolve issues based on custom rules. Unified customer view: Agents switch between email, chat, and messaging channels with complete history and context. Performance and campaign tools: Automate follow-ups, monitor engagement, and analyze results.

Start your free trial and experience the impact of AI customer support software that’s fast, flexible, and built for modern teams.