Heymarket
软件描述
Heymarket 是为团队提供的商务通讯服务。团队成员可共用一个邮箱,与组织外的人进行消息沟通。对方无需安装应用,即可收到短信。访问 heymarket.com、App Store 和 Google Play 可免费试用 14 天。
官方网站
访问软件的官方网站了解更多信息
www.heymarket.com
什么是 Heymarket?
Business text messaging for your team! Subscription includes unlimited users. Get shared phone numbers and inboxes for your team to track messages. Great for customer support, sales, marketing, and operations. Nothing for your customers to install. They get normal text messages and Facebook messages. CUSTOMER SUPPORT
A shared inbox where your team can share messages and replies Open or close chats to keep your queue clear Triage chats by assigning them to agents Create multiple inboxes to organize chats by department, by region, or anything else Templates with text, photos, links, and merge tokens allow you to reuse personalized messages Set reminders and scheduled message and never forget to follow up with a customer See when team members are viewing a chat or typing a reply Add and share private notes about each contact
MARKETING
Organize contacts into lists and send them private, personalized text messages. Each text is treated as a 1-on-1 message - like a Bcc: email Personalize messages with merge tokens like "first name" or custom fields Campaigns can send a sequence of message on schedule you determine Schedule messages to be sent at a specific date and time Reports to check the status of messages sent to each list
SALES
Capture & reply to leads from your website Set reminders to follow up with each lead Works with your existing CRM
WORKS THE WAY YOU DO
Heymarket's award winning mobile apps work in sync Heymarket Web in any web browser Do not disturb to control work-related notifications Integrates with Zapier, Facebook, your website, Slack, Google AdWords, and Google My Business
ADMINISTRATIVE FEATURES
Auto reply based on a schedule or at all times Set call forwarding for incoming calls Select which team members have access to specific inboxes Export chats for reporting or auditing Manage custom fields Subscribe for your entire team with a corporate credit card