Trakdesk is a cloud-based customer support software and helpdesk solution that lets you efficiently manage your customers through various channels no matter where they are. Some popular features include:

Knowledge base and self service portal Customer portal Automations: event triggers, automatic automation, macros Gamification - quests Multi-language Satisfaction surveys Custom domain mapping Customizable themes Customizable ticket, customer and company forms Service level agreement - SLA Business hours Ticket scheduler Multiple products and brands

And many more.. Sign-up today for your free 30 days trial. No credit card is needed.